Well!! Coffee Club Caloundra on Bulcock Beach

 Never judge a book by its cover. You don’t know the background of your customers and who they are and how they could make or break a busy. Social media is a tool today that everyone uses.

The Coffee Club Caloundra overlooks the beautiful Bulcock beach, a tourist strip, a busy time of the year any time of the year. The Coffee Club is open with a walkway down the middle and to the side of the restaurant there is a walkway heading to the toilets for the patrons, all open to the elements, so people with dogs can walk through, bugs can crawl, rats at night I would presume can run through along walkway when restaurant is closed. Flies can fly and land anywhere.  

Today I took my mother and a family friend to have lunch at Coffee Club. To fill you all in, my mother had a stoke 2 years ago and her husband, my father had passed away 4 weeks ago. So, a day out overlooking the beach and having lunch would be great. My mother has a cavalier King Charles as a companion dog, she goes everywhere with my mother. So, people let’s get to the meat in the sandwich. I asked if the Coffee Club is dog friendly (this is happening more and more these days to encourage people back to restaurants due to the closure due to covid.) I was told by an Indian man standing at the entrance of Coffee Club, yes. I asked if we could sit over near the walkway looking out at Bulcock beach there was 5 free tables. Our little friend at the door said NO, you can sit over there around the corner where the lane is heading towards the toilet. I mentioned I would like to sit over there where the 5 empty tables are. He said again No you have a dog and dogs bring in FLIES.

I noticed the staff standing around talking, and it wasn’t work related. In notification, widows to the restaurant where filthy, there was a stench we all noticed, was it from this restaurant, next door or the toilets. Tables need to be cleared and wiped down; the floor needed to be cleaned even the walkway needed a scrub. And you are saying dogs bring flies.

As a foodie for 46 years this place is appalling for a tourist area, “a place where we meet”, in this time and climate, you lost a sale of 3 people, but saying this one person use to tell ten people, now 1 person tells the world, via social media. You have lost the WORLD as a customer.

What a shame that hospitality service is DEAD!! And this Coffee Club should be ashamed. Vote with your feet people and walk away – no RUNAWAY.

This is MY STORY Jeffrey Gear